Our goal is to provide our clients with high quality, responsive customer service to assist them with the key strategic advantages that information technology can bring to their organization.
Diamond Software Inc. maintains high levels of implementation expertise by investing in people and technologies. Our employees have experience in accounting, project management, systems analysis, computer technology and operations. We maintain positive partnerships with Microsoft Business Solutions, and other technology leaders. We provide our clients with a network of “best of breed” qualified organizations to support their endeavors.
Our Services Include:
Every project starts with an understanding of your requirements.
Our recommendations are based on these requirements and on our expert knowledge of the solutions that we represent.
A smooth transition to a new business system requires detailed planning based on real-life experiences with expert product knowledge to successfully convert current legacy systems to new client/server and web-based platforms.
Our professional consultants are thoroughly trained and certified to support you at every stage of your system implementation.
We take our clients through the entire process from ordering the software to the point where they are “up and running” on their business systems.
This includes data element design and setup to best meet clients requirements as outlined in the “Needs Analysis” stage, assisting with hardware specifications, installation on network, conversion of existing data from other systems.
Most systems need fine tuning to meet individual client needs. Often times this can be as simple as a setup procedure, a custom report or a customized data entry screen.
Other times the system may need to be integrated with other applications.
The initial system implementation is the first stage in a long lasting client relationship. We are there when you need us.
If you’re looking for a software provider with the perspective that can only come from years of experience, please give us a call or email us today.